Privacy Policy
At Sulafee, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to your data when you visit or interact with our website.
What Data We Collect
We may collect various types of personal information from you, including but not limited to:
- Contact Information: such as name, email address, postal address, and phone number.
- Account Information: when you register or create an account on our website.
- Transactional Data: details of any purchases or services you request.
- Technical Data: IP addresses, browser type, device information, and browsing behavior on our site.
- Communications: any messages or correspondence you send to us via email or contact forms.
How We Use Data
We use the data we collect for the following purposes:
- To provide, operate, and maintain our website and services.
- To respond to your inquiries, feedback, or requests.
- To process transactions and send related information, including confirmations and invoices.
- To improve our website, products, and services based on user interactions.
- To send you promotional materials, updates, and newsletters, where you have given consent.
- To comply with legal obligations and enforce our terms and conditions.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand user preferences and improve site functionality. Types of cookies we use include:
- Essential Cookies: necessary for the operation of the website.
- Performance Cookies: to analyze how visitors use the site and to improve its performance.
- Functional Cookies: to remember preferences and personalize content.
- Advertising Cookies: to deliver relevant advertisements based on your interests.
You can manage or disable cookies through your browser settings; however, please note that disabling cookies may affect your experience on our website.
Third-Party Links
Our site may contain links to third-party websites or services, including social media platforms such as X (formerly Twitter). These links are provided for your convenience and do not constitute an endorsement. We do not control and are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their respective privacy policies before providing any personal data.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security practices include:
- Secure Socket Layer (SSL) encryption on data transmission.
- Regular security assessments and updates to our systems.
- Access controls and strict confidentiality agreements with our staff.
- Data backup and disaster recovery procedures.
While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
User Rights
Depending on your jurisdiction, you may have the following rights concerning your personal data:
- Right to Access: request a copy of the personal data we hold about you.
- Right to Rectification: ask us to correct inaccurate or incomplete data.
- Right to Erasure: request deletion of your personal data, subject to legal obligations.
- Right to Restrict Processing: limit how your data is used in certain circumstances.
- Right to Data Portability: obtain your data in a structured, commonly used format.
- Right to Object: stop processing your data for direct marketing or other purposes.
To exercise any of these rights or make inquiries about your data, please contact us using the details below.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can reach us at:
- Email: [email protected]
- Phone: +65 6407 6000
- Address: 21 Victoria Street, Singapore 188067
We are committed to addressing your privacy concerns transparently and promptly.
